This Privacy Policy governs the manner in which Pristine Pool & Spa Service PTY LTD collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.australianpoolheating.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Pristine Pool & Spa Service PTY LTD.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, however it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site uses “cookies” to enhance User experience. We do not use cookies for tracking or other purposes not directly related to the User experience. Users may choose to set their web browser to refuse cookies, if they do so, note that some parts of the Site may not function properly.
How we use collected information
Pristine Pool & Spa Service PTY LTD collects and uses Users personal information for the following purposes:
- To personalize user experience
We may use information to aggregate and understand how our Users as a group use the services and resources provided on our Site. - To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide services related to that order. We do not share this information with other parties except to the extent necessary to provide the service. - To send periodic emails
The email address Users provide for order processing, will only be used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, remove and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.
Changes to this privacy policy
Pristine Pool & Spa Service PTY LTD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed and how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and be aware of any updates and/or modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.